Get in touch

Your views are important to us and can help us provide the best service to patients in the future.

 

Feedback, comments or complaints can submitted in either of the following ways:

  • Send us a letter.

Hatzola
1 Rookwood Road
London, N16 6SD

  • Send us an email.

feedback@hatzola.org


Summary of the Hatzola Complaint Procedure

  • Complaints about the Hatzola service should to be sent to the above address or email.
  • Upon receipt, the complaint will be recorded and acknowledged within 5 working days.
  • The complaint will be evaluated and investigated by an appointed manager.
  • The complaint will be fully investigated by a team member, and a thorough response will be provided.

A complete copy of the Hatzola Complaints Policy is available upon request.